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notify combivent respimat como se usa ● We have procedures to meet commitments we have stated in our customer charter.
cooperate http://guyssnackservice.com/14544-himcolin-price.html ● We will continiously train our staff to understand their responsibilities in out dealings with you and what the customer charter means for you.
orlistat reviews uk replace ● We will give you pre-contract information you need to make an informed decision about buying the property.
● We will let you know who to contact at every stage of your purchase.
● We will let you know how we will deal with your questions.
● We will let you know any relevant choices and options you can consider.
● We will provide health and safety advice to reduce, as far as possible, the risk of danger on the development site during construction and in the use of your home.
● Our marketing and advertising will be clear and truthful.
● Friendly, professional, knowledgeable advice and updates at every stage with helpful, open communication.
● Our contract-of-sale terms and conditions will be clear and fair.
● Clear descriptions of the sales process together with simple details about cancelling a reservation should you no longer wish to buy.
● We will give you reliable information about guarantees and warranties from which you may benefit.
● We will give you reliable information about the timing of construction, legal completion and handover of the property. Once a completion date is set we will offer you a demonstration of your new home.
● We will inform you clearly about the extent of our after-sale and customer service procedures.
● An 'At Home' information file with manufacturers' guarantees, registration details and information about our continuing customer service.
● A familiarization visit of your home with your Site Manager and After Sales Representative before you move-in giving you a room-by-room tour of your home and a demonstration of the appliances and fittings.
● We will tell you about our procedures for dealing with customer complaints, including how to resolve complaints about warranties and we will co-operate with appropriately qualified professional advisors.
● We have clear policies for minimizing adverse construction impacts on surrounding communities and the natural environment.
● We will give you a copy of our customer charter if you ask for one.
● We will automatically give you a copy if you reserve a property. Our customer charter commitments do not affect your statutory rights.